The key objectives of the project include: (i) Build awareness and knowledge of online dispute resolution (ODR) for relevant government agencies and business communities; (ii) Identify challenges for ODR establishment and enforcement in Vietnam; (iii) Propose policy recommendations on ODR for policy advocacy and further actions; (iv) Build capacity for relevant stakeholders; and (v) Contribute to the development of a network of officials with a view to facilitating long-term information and experience sharing.