Published by:

  • Preetila Seeam, Aberystwyth University,
  • Amar Seeam, Middlesex University
  • Indeeren Vencatachellum, University of Mauritius

Technology is playing an important role during the pandemic crisis as organisations shifted to remote and virtual working conditions for business continuance. Virtual Communities of Practice have recently gained popularity in countries with high degree of mobility restrictions. Mauritius, the country where this study took place, had to undergo a lockdown for three months. Despite the Governmental restrictions, a group of professionals, academics, students and researchers connected virtually to develop a prototype of ventilator. The success of this group was due to the use of virtual communities of practice. This study is based on an extensive literature review of Communities of Practice and Knowledge Management. The main objective is to have a better understanding of the enabling factors and barriers of cultivating virtual communities of practice. The factors were mainly the characteristics and foundation of Communities of Practice, the knowledge-management processes, the roles and responsibilities of the members and the use of technology. The barriers have also been studied so as to develop a specific set of recommendations. The study adopted a mixed method to collect data. The analysis has used descriptive statistics and reliability tests. The paper concludes with a set of recommendations, limitations of study and future directions.

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